Just to let you know we had a great time in Rotorua, the manager, Kym at the Black Swan was fantastic to deal with and nothing was a problem.
Will keep an eye out for our next trip
We had a great time the accommodation was great and the boat trip was fantastic food A+.With cancelation etc and the rebooting your team made things easy and we would definitely use your services again.
We booked the Lodges of the South 4 night break, staying at Stoneridge Estate near Arrowtown and Fiordland Lodge near Te Anau. The booking process with The Road Trip was very easy and we enjoyed the personal service. The lodges were both amazing – lovely accommodation, great staff who couldn’t do enough for us and were extremely friendly, found in fabulous locations. The extras provided via The Road Trip added to our enjoyment.
We had a lovely stay at Fiordland Lodge and Stoneridge Lodge and highly recommend them both.
I just wanted to say ‘thank you’ for putting together the fabulous ‘snow and soak’ two night break we had a Lake Pukaki. It was wonderful and we thoroughly enjoyed everything the package offered. Well done.
I can’t say enough about our experience. Eletra was outstanding with communication and organisation. We were very concerned about our trip with the change to level 2, all was in hand and the minor changes did nothing to influence the wonderful time we had. Both lodges were exemplary, the cruise was memorable and we didn’t do much at all for such a great mini break.
Thank you for giving us the opportunity it was much needed with no stress!
Just wanted to say how much we enjoyed the weekend. The Stoneridge Estate is an amaaaaazing place to stay!! It is so well presented and picturesque. The staff are just lovely. The rooms are amazing and the food was incredible.
I was so disappointed not to get my snowmobile excursion but we had such a lovely time poking around in Queenstown. The Amisfield Winery lunch was an amazing experience and the food was sensational! The staff were so professional when we arrived and they weren’t expecting us and didn’t do degustation for lunch. They really looked after us especially once they found the reservation.
Thanks again, I have already recommended the Road Trip on my FB page as its such a great opportunity to see NZ
-The quality of accommodation and the level of service received:
The accommodation at both the milford Lodge and the stoneridge Lodge was stunning. The room at Stoneridge especially so. The service at both was amazing. Great breakfasts at Milford and even better ones at Stoneridge. Staff very happy to help
-How valuable the travel guide prepared by The Road Trip was for your trip:
This guide was very helpful, relied on it and made sure we ticked the items on it off on the way to milford
-The ease of The Road Trip’s booking process:
Very easy. And we were happy that it was easy to reschedule when covid interrupted our original dates. Everything went smoothly when dealing with everyone at The Road Trip
-Anything else you’d like to add!
Thanks for providing a great service which helped us have an amazing holiday
We absolutely loved our Doubtful Sounds Wilderness Escape! The two nights luxury accommodation at the Fiordland Lodge was superb – beautifully crafted building with lots of interest and places to relax; lovely spacious bedroom and wonderful dining room, all with amazing views over Lake Te Anau! The staff were lovely and very attentive to our every need.
We also thoroughly enjoyed our two night Doubtful Sounds Cruise with Real Journeys. The boat was wonderful – accommodation and dining in the spacious dining saloon – meals were excellent with delicious buffets. The crew were great and looked after us well – we especially enjoyed the commentaries from Courtney who proved to have a wealth of information about the Sounds and it’s spectacular scenery and wildlife. We were fortunate with the weather in that we had fine weather with blue skies and tranquil waters for some of the time so it was possible for the kayaks and tender boats to be used. We also had rain which meant all the waterfalls burst into life and were spectacular and when the weather cleared on the last day we also saw that it had snowed so all the mountain tops were adorned with fresh snow. The whole cruise was very relaxing and it was indeed a wonderful 48 hour Wilderness Escape!
The trip to Stewart Island was amazing. Lisa Benson at Stewart Lodge was fabulous and so welcoming. The team at Stewart island experience, Maddy, Henry, Ron, Donald were so helpful and just awesome people sharing there knowledge. Ulva Island, Bird life just stunning. Beaks & Feathers – Ange, Jonny the absolute best – we saw kiwi – Ange wanted you to have an experience, and we did. We saw Kiwi yay. Thank you so much for a wonderful short break – couldn’t ask for better.
Thank you for a wonderful few days away from the humdrum of everyday life. We enjoyed everything that we experienced. The Milford Lodge was impressive and we appreciated the staff who were super-friendly and made us feel very welcome. It was a bit like staying with old friends in a really super ‘home’. The couple of nights on board the boat were also great and I was hugely impressed by the crew. I enjoyed the scenery but I also enjoyed watching how relaxed and efficient the crew was. There was a great team spirit on board that boat! The cabin was great although I don’t have a heater in my bedroom and found it a bit hot with not being able to open the windows. But that was a minor inconvenience and I am sure it probably suited most people. My husband is always wanting a heater in our room! He was very happy! The food was to die for! I had heard rumours of fabulous food from others who have taken the cruise. We were with family from up north and that was great too. We don’t often get together. I would like to arrange a trip with our own children and their families. Who knows? Thank you so much for a lovely break.
Hey Alex, the trip was excellent. We were spoilt rotten at Stoneridge Estate. The service and facilities were excellent.
Fiordland lodge was another great stay, offering similar but different. Again good service with a raw, rustic feel.
I may not do this excursion again but will definitely make the effort to stay at other lodges throughout our fabulous country
We very much enjoyed our trip. The Gibbston Valley Lodge was perfect to relax, we ate at both the winery restaurant and the lodge and both were great! Wine tasting in the wine cave was amazing, as was a glass of Gibbston Valley Sparkling Rose in the hot tub with the snow falling! Breakfasts at the lodge were all delicious. The staff could not have been more helpful.
Hi, I just wanted to email and say how happy we were with our holiday, we had a great time and were looked after by everyone so well!! Unfortunately we couldn’t snow mobile, but they took us on a helicopter ride with 3 stops which was amazing. The accommodation at Stoneridge was also like nothing we had experienced before and we were both blown away. Thumbs up from us!
Our Aoraki Wilderness Escape absolutely surpassed expectations, so many thanks for giving us the opportunity via the AA promotion. The program went like clockwork and the Hermitage staff could not have been more helpful. Especially in moving dinner times around to suit our chance to have an earlier Dark Sky experience than originally booked. Our beautiful 3 course dinners were a highlight for me as was dining with that special view in front of us .
I took the opportunity to walk to Kea point on the afternoon after Don and I enjoyed the Tasman glacier and lakes view walk earlier. And we completed our Glentanner helicopter flight first thing. We made our full day really count. Don says the helicopter flight and landing experience was his personal highlight and we were so lucky with the weather window for the 2 nights we were staying with you. I will continue to share our pleasure with friends on returning home .
Hi Alex,Chris and the team
I wanted to send an email to say thank you. We had the best trip in Fiordland Lodge and cruise in Doubtful Sound. You know you have stunning views when the captain of the ship suggests all staff down tools and come up on deck to see the view! All the staff were amazing and the service they offered was unbeatable. Thank you so much for making this happen. We look forward to future deals you have to offer. 🙂
Everything went exceptionally well for our trip, including the weather. Just wanted to make a special shoutout for the Cruise Milford trip and crew. They really made the boat trip most enjoyable. We were certainly allocated sensational rooms at each stay so well done on your efforts in this regard.
Had a fantastic time and would and have highly recommend you to anyone. Thought it was good value as well.
We had an outstanding time and were impressed by everything. And despite having one wet day (where it snowed which was cold but amazing) we had good weather particularly on the deferred day of our helicopter flight. Also stunning to see Mount Cook in all its glory on the day we left! The Hermitage including staff, accomodation and meals exceeded our expectations. Thanks heaps to you and Electra for everything including both your time and assistance on the day we were all due to fly out and Wellington had its bad weather. Despite worrying it all worked out in the end. And thanks also for the prompt refund when the stargazing event got cancelled. The travel guide was informative and assisted us greatly with contact numbers.
We would highly recommend this trip and The Road Trip.
Thanks again.
Just wanted to say a huge thank you to you and Eletra for organising the Lodges of the south trip for us. Everything went so smoothly with the help of your compendium of tips! The accommodation was outstanding in both places. Sadly we got to see the impact that Covid has had on local tour operators so congratulations to you for promoting NZ to NZers. I fluked seeing the package advertised on Facebook and I am very glad that I did.
Ordinarily we would have been spending money overseas so supporting NZ tourism seems the right thing to do and we had a ball! While we need to keep Covid out, sadly at the expense of our local tourism operators, companies such as yours are helping some to stay afloat. In particular, Andy at the Fiordland Lodge spoke very highly of your efforts.
Many thanks again we hope to book more trips with you in the future.
Hi, The trip was great. The accommodation was fabulous, with great service. The staff were very friendly and nothing was a problem. The food was delicious. We found the whole process of booking and traveling went very smoothly. We enjoyed ourselves immensely.
Well what an amazing trip we had!!. Our ages ranged from 21 up to 63 and every single person had the biggest smiles on their faces the whole weekend. The staff at the Hermitage were fantastic – nothing was a problem and they were all so happy and friendly. We had lots of fun with them too.
It was a pity about the stargazing being cancelled due to cloud cover, however, our helicopter onto the mountain and the flight about Mt Cook was exhilerating. Words cannot describe the feeling of all 10 of us . The snow sparkled like little diamonds.
Your organising was fantastic, and what a great package to put together. We all loved it. Thank you so so much.
Only the best trip ever! Thank you to you and your team for organising such a fun filled experience for us.
Well don’t know where to start. The Trip Advisor was most helpful in getting to Milford Sound. Very informative on where to drive, eat and sites of interest. In both directions. The stay at Milford Lodge was amazing. The chalet was lovely, the food great and the view out of this world. The cruise was exceptional. Crew of the boat were funny and knowledgeable. Stoneridge Estate was exceptional. Staff warm, welcoming and happy to please. The decor just blew me away. The use of recycled building materials and old mining memorabilia from around the area fantastic. So with that being said thank you and team for a great start to our holiday. We highly recommend your Company and will be looking again when we next get our holidays.